Frequently Asked Questions

FAQs

Find answers to the most common questions about ordering auto parts, shipping, warranties and more.

General Information

VazAutoSolutions.com is an online marketplace focused on quality OEM, used, rebuilt, and aftermarket auto parts covering a wide variety of vehicle makes and models. We’re here to help customers track down dependable replacement parts at prices that make sense.

Our catalog covers thousands of parts, including engines, transmissions, alternators, starters, AC compressors, radiators, headlights, tail lights, bumpers, doors, mirrors, hoods, fenders, wheels and rims, suspension parts, steering components, brake parts, fuel system parts, interior parts, and electrical components.

We offer competitive pricing, OEM-quality parts, fast nationwide shipping, help with vehicle fitment, reliable customer support, a large inventory, secure ordering, and warranty coverage on most parts.

Finding the Right Part

Just give us your year, make, model, engine size, and (ideally) your VIN. Our team will confirm the part is a match before it ships.

Yes. Giving us your Vehicle Identification Number (VIN) helps us zero in on the exact part your vehicle needs.

We supply parts for many brands, including Ford, Chevrolet, GMC, Dodge, Ram, Jeep, Chrysler, Toyota, Honda, Nissan, Hyundai, Kia, Mazda, Subaru, Volkswagen, Audi, BMW, Mercedes-Benz, Lexus, Acura, Infiniti, Volvo, Cadillac, Lincoln, Buick, Porsche, Land Rover, Mini, Jaguar, and Mitsubishi.

Yes. We source parts for both newer and older vehicle models, including discontinued components when they can be found.

Yes. Our inventory is continuously refreshed through a large supplier network, giving us access to thousands of OEM and replacement auto parts across the United States.

Engines, Transmissions & Auto Parts

Yes. Used OEM parts are one of our specialties, inspected closely so you get real savings without giving up factory-level quality.

Yes. Whenever it applies, our used parts go through inspection and testing before they leave our warehouse.

We do. Rebuilt and remanufactured engines and transmissions are available for a wide range of domestic and imported vehicles.

Yes. We carry complete used, rebuilt, and remanufactured engines for many makes and models.

Yes, both are available depending on what’s compatible with your vehicle.

When the information is available through our supplier network, we pass along mileage details.

Yes. We carry doors, fenders, hoods, bumpers, quarter panels, mirrors, grilles, and tailgates.

Yes. We offer control arms, steering racks, tie rods, struts, shock absorbers, axles, and wheel hubs.

We stock OEM (Original Equipment Manufacturer), used OEM, rebuilt, remanufactured, and high-quality aftermarket parts, with the mix varying based on current availability.

Orders & Quotes

Absolutely. You can order multiple parts for the same vehicle or different vehicles in a single purchase.

Yes. Our automotive specialists can help you find the right part and complete your order over the phone.

Just submit your vehicle details and the part you need through our website, or contact our sales team directly. We’ll get back to you with a competitive quote as quickly as possible.

Financing may be available depending on your order value and the payment provider you choose.

Shipping & Delivery

Yes. We ship auto parts across the United States through trusted shipping partners.

Shipping times depend on product availability and destination, but most orders go out within 1–3 business days.

Yes. Once your order ships, you’ll get tracking information by email or phone.

Sometimes. Free shipping may apply to select products or during promotions, and any shipping costs are shown at checkout or included in your quote.

Warranty & Returns

Most of our parts include warranty coverage, though terms differ by part category and supplier. Check the listing or reach out to us for the specifics.

Yes. Returns follow our Return Policy. Please contact our support team first so we can issue a return authorization.

Get in touch right away. We’ll move quickly to arrange a replacement or return for the mistake.

Customer Support

You can reach our support team by phone, email, our contact form, or live chat (when available).

Yes, as long as you’re buying from a trusted supplier. VazAutoSolutions.com gives you access to inspected OEM parts that help you save money without sacrificing quality.

24/7 Availability

Our customer support and sales divisions are available around the clock, making ordering easy and convenient for you!

Fast Delivery

Your order will be dispatched directly to your address, or any location you specify, to get you back on the road as quickly as possible.

15-Day Replacement

We offer a 15-day replacement policy for defective or damaged parts, giving you added peace of mind.